AI at Dreamforce 2025

AI was one of the biggest themes at Dreamforce this year. Salesforce highlighted how AI agents are becoming a core part of how teams are working inside Salesforce CRM.

With the introduction of Agentforce, Salesforce showed how AI can support teams across sales, marketing, and customer success. From automating follow-ups to surfacing insights that drive better decisions, the focus was on helping teams work smarter and faster.

We were also impressed by Salesforce’s personal touch after the event. Their follow-up made the experience feel complete and reinforced their commitment to customer success.

Events like Dreamforce help us stay ahead of what’s next in CRM technology, so we can keep helping our clients save time, simplify their sales operations, and focus on growth.